Product Support Analyst (SCM - Night Shift) - Taguig City

Job Position: Product Support Analyst (SCM - Night Shift) - Taguig City
Job Description: Taguig City, Metro Manila - Taguig City Permanent 2 to 5 years experience Bachelor's Degree JOB SUMMARY: Provides application and technical support to customers, answering complex questions on function and usage of product via the telephone and/or Internet Support includes functional analysis, program analysis, testing and debugging to resolve customer reported issues Serves as primary support liaison between company and customer in a highly team oriented environment JOB RESPONSIBILITIES: 80% Resolves clients' questions or problems over the telephone or Internet focusing on product functionality Serves as primary support liaison between company and customer and documents incidents in required tracking systems Keeps customer informed of how and when problems are resolved Is involved in any additional follow up, testing and troubleshooting Is able to handle high volume of issues and some challenging issues independently but is responsible for appropriate referral to other support and quality assuranc... - Permanent - Full-time
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Apply here: http://jobviewtrack.com/en-ae/job-1b1a417e58141f015500003000080813675006070d06495f1d4c43050317540022020600021e165454060014425f1d5e450d091a251a490400156c17174f101d0a070a58485d5d0b1d1a2646185b51575f/a9d2de1b1b5c354693d934a6766d92c9.html?affid=320c3f3c1fb8a98be2ec7d7d3a46de5b

Note: This advertisement for Product Support Analyst (SCM - Night Shift) - Taguig City maybe valid for one month from the date it was posted, so don't miss the chance and apply now!

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