Service Technician

Job Position: Service Technician
Job Description: Teradyne - Alabang, Muntinlupa City - Calabarzon - Service Technician Teradyne Alabang Casual/Temporary, Full time Service Technician 14232BR Temporary Full-time PHL - Alabang tasks & Responsibilities 1. Provide technical support and resolution to the customers. This includes system installations, diagnostic and identification of problem areas which result in system failures.2. Work during the weekend to accommodate customer or job requirement.3. Escalates service problem and take ownership of problem until Information technology is resolved.4. Manage customer expectations by quick, clear and accurate delivery of pro-active action, information and responses to customer (Internal and External).5. Follow-up and ensure timely closure of all customer complaint.6. Work on shift rotation, providing a 24x7 field support to customers.7. Flexible in job and shift assignment.8. Has a winning attitude and willing to go extra miles to meet and exceed expectation.9. Willing to work in Laguna area. Basic Qualifications, practice, experti... - Temporary - Full-time
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