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Showing posts with the label Customer Support Representative (Japanese)

Customer Support Representative (Japanese)

Job Position: Customer Support Representative (Japanese)
Job Description: Financial Company - Metro Manila - Customer Support Representative (Japanese) Financial Company - Taguig, Metro Manila Customer Support Representative (Japanese) Posting Period: 2018/08/03 - 2018/08/03 Financial Company Taguig City P50,000 above (Negotiable) Japanese Job responsibilities: Job responsibilities: - Respond to customer inquiries via phone, email and chat - May respond to inquiries regarding a specific product or a specific customer Inquiries regarding address changes, account changes/updates, order status, product feedback, password assistance, billing inquiry, etc. - Ensure each customer contact is handled in a manner consistent with the Company's brand and values to maintain customer satisfaction and retention. - Identify prospects for additional products and services; send leads to appropriate sales representatives. - May assist field representatives in account maintenance. - Log and classify …