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Job Opportunity: Medical Information Associate I - Manila

Job Position: Job Opportunity: Medical Information Associate I - Manila
Job Description: PPD Asia Pacific - Metro Manila - Medical Information Associate I - Manila PPD Asia Pacific - Manila, Metro Manila Job Description - Medical Information Associate I - Manila (143702) » Provides medical information with high quality customer service. » Researches and responds to inquiries and documents according to PPD and client guidelines. » As needed, manage complex or escalated inquiries that may require literature research, client management consultation, or other activities. Identifies and records adverse events and product complaints. » Processes medical information requests (e.g., fulfillment) via e-mail, fax and mail. » Provides after-hours on call support as needed (e.g., on-call pager coverage). » Trains and coaches Medical Information Specialists or other Med Comm Staff. » Maintains expertise of policies and procedures including client products, SOPs, protocols, GCPs, and applicable regu…