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Showing posts with the label Service Technician

Service Technician

Job Position: Service Technician
Job Description: Weichai Philippines Representative Office - Quezon City, Metro Manila - Key responsibilities: As a Service Technician, you will be part of the Service & Customer Support organization, who have responsibility for supporting all WEICHAI engine products. This is an extremely diverse role both technically and in scope of work which includes: Responsible for the engine maintenance and service technical support independently , and make sure the engine turns into normal working condition; Responsible for dealing with customer service claims, and conducting product trouble shooting and repair work to maintain high customer satisfaction; Carry out the fault position and perform failure analysis on major or batch failures, and report improvement proposals to the director; Responsible for implementing the training plan developed by the branch office; Assist the branch office director to visit local customers and learn about their operation hab…

Service Technician

Job Position: Service Technician
Job Description: Teradyne - Alabang, Muntinlupa City - Calabarzon - Service Technician Teradyne Alabang Casual/Temporary, Full time Service Technician 14232BR Temporary Full-time PHL - Alabang tasks & Responsibilities 1. Provide technical support and resolution to the customers. This includes system installations, diagnostic and identification of problem areas which result in system failures.2. Work during the weekend to accommodate customer or job requirement.3. Escalates service problem and take ownership of problem until Information technology is resolved.4. Manage customer expectations by quick, clear and accurate delivery of pro-active action, information and responses to customer (Internal and External).5. Follow-up and ensure timely closure of all customer complaint.6. Work on shift rotation, providing a 24x7 field support to customers.7. Flexible in job and shift assignment.8. Has a winning attitude and willing to go extra miles to meet and …